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The 2009 / 2019 10-year challenge

Social media is awash with people posting photos comparing their 2009-self to a recent picture. (No, you can't see ours.) If we were building artificial intelligence (AI) / facial recognition software it would be incredibly useful to have a documented worldwide...

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Choosing and using passwords

Strong passwords are your first line of defence against intruders and imposters. The best security in the world is useless if a malicious person has a legitimate user name and password. That's why we've put together this simple guide to help you protect your security...

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Expect The Unexpected

  Last week you may have been affected by - or at least heard about - the O2 outage. It affected customers on O2 and GiffGaff, along with operators who use its network including Tesco Mobile: it's estimated up to 32 million people were affected. And then there's...

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Our New Policy For Your Passwords

We love offering you a truly personal service – we like to think we make as many friends as we do clients – and it’s our human touch that helps demystify the strange world of IT and lets you focus on your day-to-day work. That said, we also need to make sure we’re...

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Putting the ‘s’ in https

On July 24th 2018, Google's Chrome browser (by far the most popular) started warning people if the website they were visiting was not secure. What does that mean for you? Visit any website in Chrome. It will either be marked as secure, or not secure, and...

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Change your Twitter password

If you have a Twitter account, whether it's work or personal, you should log in and change the password immediately. And as you're doing that, think about whether you've used that password anywhere else. Here's why: Twitter yesterday announced that they have...

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Sharpen-up on spear phishing

This month we've been targeted by a spear phishing attack: an attempt to scam us out of thousands of pounds. In short, someone pretended to be Adrian and sent an email to Manuela, our finance assistant, to ask her to transfer a sum of money to a "new supplier's" bank...

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Reap what you sow

Every time you connect your new watch, fridge, lightbulb, central heating, toilet... to the internet with the idea of increasing your level of control (who, after all, hasn't dreamed of raising the toilet seat from their phone?), you are adding another potential...

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Facing-up to your responsibilities

This month... more information about passwords, tech news & some useful links for your navigational and listening pleasure. Password management - update We've talked in-depth about passwords and password management before, but in the ever-changing landscape of IT...

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How to avoid becoming a ransomware victim

We've been asked about this more than anything else over the last few weeks and it is in the news again, with Sky News reporting a widespread attack on University College London. Ransomware is malware that infects your computer and either locks you out of your system...

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250 reasons to be happy

We've just passed 250 service ticket ratings since we launched it late last year - we're proud to announce a 98% positive rating (and the issues identified in the remaining 2% were fixed quickly, which is a big part of why we introduced it). In a perfect world, IT...

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