Blog
The good old days…?
What did the world wide web used to look like for you? We all arrived to it at different times; some of us earlier than others and it's without a doubt that this exciting new-fangled thing which started to gain popularity in the 1990s has had a huge influence on...
How to help, survey results & cyber attack risks
Ukraine — how to help It almost feels futile to be writing newsletters about IT while we're watching what's happening on the other side of Europe. Our thoughts are of course with everyone involved and affected, but life and work must continue where it can. If you're...
2021 Client Satisfaction Survey Results
Every year we ask our clients how we're doing: where we're getting things right and where we could improve. The results are always very helpful and allow us to either pat ourselves on the back or decide where and how we need to spend time improving. Here are the...
WWW (the wild wild web)
In September we mentioned we'd be looking in-depth at some of the technology changes and challenges businesses are going to face in the future. Since then, Facebook (including other services under the Zuckerberg umbrella, such as WhatsApp and Instagram) disappeared...
Planning for Remote Working, a Return to the Office, or Somewhere In Between?
So that was summer, sort of. Whilst the weather wasn't quite as good as last year at least there was a bit more we were able to do. It's been a while since we last sat down to write one of these, and generally a busy summer, although we've all managed to take a little...
Your privacy on the internet
A few people have mentioned the Gener8 pitch on Dragon's Den to us, which aired recently. The idea is you get paid for seeing adverts and theoretically take control of your data and privacy. A slightly cynical view is that if someone is willing to pay you for your...
Newsletter, Prediction 4: New views are arriving
The beginning of April is almost as important a date as the beginning of January for many: a new financial year has arrived, a clean slate, new budgets and new plans made. We thought we'd take the opportunity to consider how things might change in the future, so here...
Newsletter, Prediction 3: More, sometimes major, data breaches
The beginning of April is almost as important a date as the beginning of January for many: a new financial year has arrived, a clean slate, new budgets and new plans made. We thought we'd take the opportunity to consider how things might change in the future, so here...
Newsletter, Prediction 2: Increased focus on green tech
The beginning of April is almost as important a date as the beginning of January for many: a new financial year has arrived, a clean slate, new budgets and new plans made. We thought we'd take the opportunity to consider how things might change in the future, so here...
Newsletter, Prediction 1: Remote, shared offices will open across the country
The beginning of April is almost as important a date as the beginning of January for many: a new financial year has arrived, a clean slate, new budgets and new plans made. We thought we'd take the opportunity to consider how things might change in the future, so here...
LastPass and Last Year
Changes to LastPass and what they mean for you, and the full results from our Client Satisfaction Survey. Changes to LastPass (deadline 16 March) We've long-recommended LastPass as our preferred password management software. In short, you have a single 'master'...
Cycles of Things
We were glued to our screens in January, watching events unfold in America. The big news which captured our attention, of course, was that Joe Biden's Peloton exercise bike was to be banned from the White House for security reasons—but how is that relevant to you?...
Say “cheese”!
We’re always skeptical about simple solutions for solving complex problems. Computer security software that promises 100% protection; the revolutionary new marketing technique which is the only one you’ll ever need; the latest weight-loss method... In other words,...
Protecting against phishing & spear-phishing attacks
Phishing and spear-phishing attacks are on the rise, and remote working makes them more likely to be successful. Make sure you know what they are, and how to protect yourself. We've had direct experience of two (unsuccessful) spear-phishing attacks at EJC, one which...
A lesson in lockdown management & business continuity
What do you do when the country shuts down? When you aren’t allowed to use public transport, can’t get into work, can’t meet with colleagues or clients? And how do you get back to normal? If you’re Jo Secker, Office & IT Manager for City of London law firm Druces...
Protecting Against Phishing and Spear-Phishing Attacks
Most people have been on the receiving end of Phishing attacks. Phishing is an email-based fraud attack where the sender appears to be a trusted source that the recipient may interact with – a bank, a credit card company or a mobile phone firm are common examples. The...
Looking Back, but Planning Ahead
We're not much clearer this morning than we were last week about the specifics of returning to work, but we're currently coping fine with working from home and intend to continue doing so for the foreseeable future. However, we're also keenly aware that not every...
We are Still Here to Support You and Your Business
We wanted to let you know that EJC remains open and fully functional. Even if you're not a current EJC client, if you or someone you know has an IT problem, please get in touch & we'll let you know how we can help. We have been operating mostly remotely from early...
COVID-19 / ‘Coronavirus’ Safety and Wellbeing Precautions
As COVID-19 continues to spread around the world and within the UK, we have a responsibility to our staff, our clients and the general public to take this issue seriously, and ask our clients that they do the same. This is an update to our previous announcement, 9...
COVID-19 / ‘Coronavirus’ Safety and Wellbeing Precautions
As COVID-19 continues to spread around the world and within the UK, we have a responsibility to our staff, our clients and the general public to take this issue seriously, and ask our clients that they do the same. When considering whether on-site visits are...
Looking Ahead: the Optimism of a New Decade
We’re not huge on resolutions, preferring to start things that have a chance of lasting beyond the second week of January! But it’s unsurprising that with the dawn of a new decade we want to pause and consider where we want to take EJC in the future. The fundamentals...
2019 in Review
2019 was a positive year at EJC. We worked hard on the day-to-day things: keeping our clients’ systems running, dealing with problems, managing projects. We also worked hard behind the scenes to improve how we run the business and work with our clients. Overall we...
Improving our ticketing system
Our support systems revolves around tickets, and our days here at EJC revolve around solving those tickets to make sure everything runs smoothly for our clients. Sometimes it'll be a simple password reset, sometimes a far more complex problem. Since 2007, we've asked...
Smile, you’re on camera
Facebook Portal launched last month - a new way to keep in touch with family and friends via sophisticated video conferencing technology. It also links with WhatsApp - an indication Facebook is keen for a return on the $19 billion it spent on the chat software five...
Whose Emails Do You Trust? (Ours!)
We've seen an increasing number of innocuous-looking emails with links to files stored in either Dropbox or OneDrive. Because the documents are stored on a service that most people recognise (and trust), the links appear legitimate - and in fact do take you through to...
…And Another Warning
We could probably write a newsletter every day with warnings about specific scams, but we're trying to provide general advice so you can spot them yourself. One particular style that is doing the rounds at the moment is a blackmail scam - someone apparently has a...
How to reset your lightbulb
US-based General Electric (GE) was recently mocked for sharing a video guide to reset your lightbulb. Their ‘smartbulb’ gives you features like voice activation, the ability to pick light levels, and solutions to a number of other problems you didn't know you had. If...
Goodbye to Windows 7
As of January 14th 2020 - which isn't as far away as it sounds - Microsoft is ending support, patches and updates for Windows 7. For anyone using Windows 7, this could expose them to serious security risks. It's vitally important that we make sure you're either a) not...
Important .uk domain update
This is your last chance to purchase your reserved .uk domain before they go on general sale, it’s important you make a decision now because the ‘reservation period’ ends on 25th June 2019. What is happening? In 2014, Nominet, the internet registry for .UK domains...
When to upgrade…?
How do you decide when - or perhaps just as importantly, when not - to invest in new technology? That might mean buying a new smartphone or PC, or it could be a complete restructure of your IT systems. With the news that Samsung have released a $2,000 foldable phone,...
Apple FaceTime warning
Please note: this only applies if you use Apple products - iPhone, iPad or a Mac computer. We advise you to disable FaceTime. Here's the why, and how: You may already have read about a FaceTime bug which allows someone to call your phone through FaceTime and hear your...
I like your newsletter because it is easy to read for non-tech people.
Hayley
Bowman
PA to Managing Director
The Anslow Partnership
