How-To Guides
Faster charging
You can charge your phone or tablet much faster if it's in airplane mode as it turns off wifi, mobile signal, location and bluetooth. This is also useful if you're trying to preserve your phone battery (although nobody will be able to call you when it's turned on)....
Using the F-x keys
Ever wondered about those mysterious F1, F2, F3... keys at the top of your keyboard? They can be useful (Windows), although the problem is not every single program co-operates. F1... in most programs it will open the help documentation. F2... if you have selected a...
Address bar focus
In virtually all web browsers, using [Ctrl] + L on your keyboard will highlight the address bar, enabling you to quickly search or type in a website address without having to reach for your mouse. You don't need to visit Google (other search engines are available) to...
View your clipboard history
Windows 10 now lets you view a history of items you've copied to it. Use [Windows Key] + V to view it: Simply click on any item in the list and it'll paste where your cursor is. Clicking on the three dots to the right of each item will give you the options to delete...
Switch between programs
You might already know you can use Alt+Tab on your keyboard to switch between your open programs: but if you press Win+Tab, Windows will display all the programs you have open and you can click on the one you want to switch to: And if you have multiple displays (e.g....
Dictate: talk instead of type
Microsoft Word has a built-in dictation feature, allowing you to talk instead of type. The web version will also transcribe audio files. The 'Home' tab has a 'Dictate' button over on the right-hand side: If you have your microphone set-up (if you can use video...
Ecosia, an alternative search engine
It might come as a shock but you don't have to use Google. Ecosia is a decent alternative, and they have a simple message: "you search the web, we plant trees". Instead of spending their ad income on world domination, they spend it on trees. About every 45 searches or...
WhatsApp Web
WhatsApp can be a great way to easily keep in touch with friends, family, colleagues and even clients. But did you know you can use it on your computer too? It makes it much faster to type messages. Just go to WhatsApp Web and follow the instructions. It links to your...
Quickly open programs
You can 'pin' any program you use regularly to the Windows taskbar at the bottom of your screen. When the program is open, right-click on it and click 'Pin to taskbar'. It'll always be ready for you. Note too, that for some programs there might be additional shortcuts...
Find an email
In Outlook on Windows you can quickly find any email by pressing Ctrl + E on your keyboard (or click in the search box above your email list). Search by keyword or name, or you will notice that the 'ribbon' changes to help you filter your search: Most of the options...
Copy & Paste
In honour of Larry Tesler's death, take a moment to learn how to cut (Ctrl+X), copy (Ctrl+C) and paste (Ctrl+V) quickly. These shortcut keys make cut / copy / paste a breeze. Some extra tips: If you're trying to select text on a website that's also a link, hold down...
Quick Assist
Windows 10 has a very easy feature to share your screen with someone else - and you can choose to give them control over your computer too. But don't do this unless you know who they are... Click 'Start' and search for 'Quick Assist'. You can then either send a...
Add / Remove icons from your Windows 10 Start menu
You can easily customise your Windows 10 Start menu. To remove icons, simply right-click them and select 'Unpin from Start': And to add one in, find the program in your Start menu, right-click it and choose 'Pin to Start': An example of how your shiny new Start menu...
Sort emails by ‘From’ to tidy them up
If you've lost control of your inbox, a good way to deal with it is to sort by 'From'. This will group together emails based on who sent them: It's generally much quicker to work through emails from a single person to make sure you've not missed anything, and if you...
Open links in new tabs
If you've got a mouse with a scroll wheel in the middle of it, a quick and easy way to open a webpage link in a new tab is to click it with the scroll wheel instead of the normal mouse button. You can also hold down the 'Control' key on your keyboard as you click a...
Re-open closed tabs
It's all too easy to accidentally close a tab when you're browsing the web. Especially frustrating if you're reading something interesting, such as the EJC website. Just press Ctrl + Shift + T and the last place you were looking will magically reappear. On a Mac it's...
Windows Focus Assist
Notifications can be useful, but they can also be annoying if you're trying to focus on something important - or perhaps giving a presentation. Windows 10 has a built-in 'Focus Assist' which lets you limit, or turn off, notifications. Click Start and search for it....
Paste Special
If you're trying to copy and paste some content from, say, a website into a Word document or email it can be frustrating when the formatting is also copied across. Solve that problem with 'Paste Special' which lets you strip out unwanted fonts, bold, italic and other...
How to take a screenshot in Windows/Mac OS
Share a picture of your problem There are times when things go wrong, especially when dealing with technology, and you wish the expert was there right when it happened. You may have received an alert on the screen that you can temporarily clear from the screen but you...
Configuring the Identity Verification App For Microsoft
This guide will walk you through setting up the identity verification application for your Microsoft account. This will give you an extra step in ensuring that no one else can log into your Microsoft account without your knowledge.Step 1 Use the following link to open...
Emoji heaven
We’re torn on the use of ‘emojis’ in business. On the one hand, they perhaps aren’t particularly professional. On the other – language constantly evolves, and there’s a valid argument that with our increasingly text-based communication, there is a need for expressing...
Green doesn’t mean go
You may already be familiar with the little green padlock you see next to a website address: It means the website is being delivered over a secure connection – which is good. But… beware of complacency. All the green padlock means is that the connection is secure – it...
More than just search
Google, and to a certain extent Bing, offers instant conversions, translations and tools - just type what you need to know. Examples: Maths: 23*54 10 miles in km computer expert in french time in new york define: useful 15 minute timer There are dozens of things like...
Save your eyes with ‘Night Light’ in Windows 10
If you're using your computer late at night (perhaps reconsider doing that!), Windows 10 has a setting to reduce the 'blue light' emitted from your screen. Don't forget it will change the colours you see, so don't go approving any artwork with it turned on... Click...
Configuring 2SV On Your Google Accounts
This guide will walk you through configuring 2-Step Verification on your Google account. This will give you an extra step in ensuring that no one else can log into your Google account without your knowledge. Step 1 Log in to your Google Account. Click here.Step 2...
ESET Secure Authentication User Guide
Overview This guide outlines the steps to setup ESET Secure Authentication on your mobile device. We hope that you will find this guide useful, but please, bear in mind that it has been written for EJC clients, whose RDS servers have been setup with 2...
Configuring 2-Step-Verification in Dropbox
This guide will walk you through configuring 2-Step Verification on your Dropbox account. This will give you an extra step in ensuring that no one else can log into your Dropbox account without your knowledge. Step 1 Sign in to your DropBox account Step 2 In...

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PA to Managing Director
The Anslow Partnership